Duke Energy urges Hoosiers to call 811 before digging

INDIANA – Today, Aug. 11, is National Safe Digging Day (also known as 811 Day), and Duke Energy is advising customers and excavators to call 811 at least three business days before beginning any outdoor project that involves digging.

What is 811?

811 Day is an annual initiative led by the U.S. Department of Transportation’s Pipeline and Hazardous Materials Safety Administration (PHMSA) to ensure the practice of safe digging is echoed in communities by calling 811, a nationwide toll-free number, before any excavation project.

Contractors, homeowners, business owners and anyone preparing for an excavation project should call 811 at least three business days before digging begins. The local utilities will then send a crew to mark underground lines in the area (electric, natural gas, water, sewer, phone, cable TV and others) with stakes, flags or paint.

Damage data by the numbers  

  • From January to June 2026, Duke Energy reported damage to nearly 170 electric lines in their Indiana service territory.
  • Duke Energy reported more than 3,100 damages to its underground electric network across all of its service territories.

Take action

For additional information about 811, visit Call 811 Before You Dig. To contact the 811 center in your state, dial 811 or visit call811.com.

For additional information, see our story on illumination.

Duke Energy Indiana

Duke Energy Indiana, a subsidiary of Duke Energy, provides about 6,800 megawatts of owned electric capacity to approximately 930,000 customers in a 23,000-square-mile service area, making it Indiana’s largest electric supplier.