INDIANAPOLIS – USA TODAY’s 10BEST Readers’ Choice Award has named the Indianapolis International Airport (IND) number one among the best large airports in the United States. The list results are determined by a nationwide public vote, with USA TODAY revealing 20 category nominees.
“Spending time at the airport is an inevitable part of most travel experiences, and the quality of the airport itself can make a big difference,” said USA TODAY. “These 10 large airports have been voted as the best in the U.S. by our readers for their fantastic amenities, top-notch concessions, and the wealth of destinations they serve.”
The Indy airport was chosen from readers because its “direct flights service a wide range of destinations including San Francisco and Toronto, and as an added bonus, the complex is loaded with cozy bars and restaurants that are perfect for a little pre-flight relaxation,” USA TODAY said.
The Indianapolis Airport Authority expressed its gratitude to Hoosiers who voted for their hometown airport team and to the expanse of airport employees and business partners who work diligently daily to provide an excellent customer experience to Indy airport guests.
“We are very happy to be honored frequently with prestigious customer feedback awards based on the passenger experience at the airport,” said IAA Executive Director Mario Rodriguez. “But we did unabashedly ask fellow Hoosiers to vote in this open-forum contest, and Hoosiers stepped up and readily helped to put us at the top. And we – all of us at IND — are immensely grateful.”
Condé Nast Traveler also recently included the Indy airport among its 2023 Readers’ Choice Awards for best airports in the United States, a prestigious list the Indy airport has consistently been included in for the past decade. More than half a million readers participated in this year’s annual survey.
“Indianapolis’s airport has long been one of the top-scorers in our survey, and there’s no secret why,” Condé Nast Traveler said, pointing out travelers’ praise of the Indy airport’s convenient shopping and dining options, including local Indy favorites like Sun King Brewery and Tinker Coffee Co. “Even as it grew to accommodate nearly 10 million passengers a year—a sizable increase for this mid-sized facility—it has retained the qualities that have made it a perennial favorite.”
Travel + Leisure also included the Indy airport earlier this year as the number-two ranking best domestic airport in its annual World’s Best Awards. More than 165,000 readers were asked to rate airports based on access, check-in/security, restaurants/bars, shopping and design. The Indy airport has been included on this prestigious list for the past eight years.
More recently, customer feedback put the Indy airport at the top of the J.D. Power list of best medium-sized airports in North America – with the Indy airport getting high marks for its restaurant and bars among consumers. The Indy airport was also named Best Airport in North America earlier this year by the Airports Council International-North America for the 11th year in a row
“These awards tell the story of how a culture of Hoosier Hospitality is winning hearts and minds among travelers across North America,” said Rodriguez.
