Sign up for Free Town of Orleans Notification Service

(ORLEANS) – Orleans Town Clerk Robert Henderson wishes to remind residents who have not yet done so to sign up for the Town of Orleans FREE notification service called REACH Alert.

This service allows town officials and emergency personnel to immediately share important information regarding waterline breaks and boil water advisories, road closures and delays due to construction or accidents, hazmat situations, AMBER and Silver alerts, police actions, and civic events.

Henderson noted that as good as the service is, if you don’t register, we can’t share important information with you.

You decide if you want a text message, voice call, or an email. Each household can register up to 4 phone numbers and 4 email addresses.

All you need to do is:

  1. Go to and click on MY ACCOUNT.
  3. Follow the prompts and enter your preferred contact information.
  4. Network Name: type Orleans (click on our name when it appears).
  5. Select resident or business
  6. Enter your address and click on it when it appears in the drop-down list.

If you opt to receive text alerts, Reach Alert will send a text message to your cell phone immediately upon completion of your registration. Please enter the 4-digit number on the registration screen and then click the word VALIDATE. If you do not receive this message, please call Reach Alert.

If you do not have access to a computer or if you experience any difficulty registering, please contact REACH Alert at 877-307-9313.

Residents needing more information may also contact the Orleans Town offices Monday through Friday during regular business hours 812-865-2539.