Indiana 211 Connects Hoosiers to Essential Winter and Holiday Aid

INDIANA — As temperatures drop and the holiday season draws near, Indiana 211 is reminding residents that it remains the free, confidential gateway to essential health and human services across the state. The service is dedicated to ensuring that individuals and families know precisely where to turn for support when they need it most during the critical winter months.

With one simple call, text, or click, Indiana 211 connects people to a comprehensive database of trusted, up-to-date, and verified community resources available in their local area.

Indiana 211 provides access to a wide range of essential services to help Hoosiers navigate short-term crises and ongoing needs:

  • Food Assistance: Programs and local pantries to combat food insecurity.
  • Cold Weather Aid: Information on warming centers and shelters during dangerously cold weather.
  • Holiday Support: Access to Thanksgiving meals and other holiday assistance programs.
  • Housing & Utilities: Help with housing and support for utility payments.
  • Health Services: Connections to mental health services and general health support.

The database is continuously updated, ensuring that every listing is reliable, accurate, and accessible, particularly crucial during the busy holiday and winter seasons.

Hoosiers seeking assistance have several ways to reach Indiana 211:

  • Call: Dial 2-1-1 (available Monday-Friday, 8 a.m. to 6 p.m.)
  • Click: Visit the online resource directory at in211.org

A Call to Community Partners

Indiana 211 also urges community organizations to help keep the resource database up to date. Organizations are encouraged to share new or updated information regarding their food programs, holiday events, or winter warming sites to ensure accuracy for those in need.

  • To submit updates: Email the database team at in211database@fssa.in.gov or call 888-211-2402, Monday-Friday, 8 a.m. to 4:30 p.m.

Partners looking for promotional materials to share Indiana 211 information on their social media channels can find language and images at the FSSA: Indiana 211 Promotional Materials webpage.