INDIANA – Do you know someone with a serious medical condition who might need assistance applying for Social Security Disability programs? Although the process may seem daunting, the Social Security Administration (SSA) provides clear steps to help individuals navigate the online application process.
Here’s a five-step guide to help someone apply for these crucial benefits:
Step 1: Understand the Programs
First, familiarize yourself with the two main disability programs offered by Social Security by reviewing their People Helping Others webpage.
- Social Security Disability Insurance (SSDI): This program is based on a worker’s past earnings.
- Supplemental Security Income (SSI): This program provides financial assistance to adults and children with disabilities or blindness, as well as individuals aged 65 and older, who have limited income and few resources.
It’s important to note that the definition of disability is the same for both programs: adults must have a medical condition that prevents them from working and is expected to last at least one year or result in death.
Step 2: Check for SSDI Eligibility and Benefits
Encourage the individual you’re assisting to sign in to their personal my Social Security account. This account allows them to determine if they’re eligible for SSDI benefits and review their Social Security Statement for an estimated benefit amount based on their work history. If they don’t have an account, you can help them create one, but remember that they must do it themselves.
Step 3: Prepare with the Disability Starter Kit
To streamline the online application process, consider reviewing and printing the Disability Starter Kit . This kit includes a checklist and worksheet that will help you gather all the necessary information for the application.
Step 4: Watch the Online Video Series
The SSA offers an online video series that provides a step-by-step walkthrough of the third-party disability application and the required forms. These short videos can be a valuable resource for understanding the process.
Step 5: Apply Online
The convenient online application offers “start-and-stop” capability, allowing users to save their progress. Individuals can apply for SSDI, SSI, or both programs using the same application.
Before beginning the application, you’ll be asked: “Who is completing the application?” You have two options:
- If you’re physically present with the person you’re helping, select “I am applying for myself.” This allows the applicant to electronically sign the completed application if they have a personal my Social Security account.
- If the person is not with you or cannot create or sign in to their account, select “I am helping someone who is not with me.” If you choose this option, the SSA will mail the application and the SSA-827 (Medical Release) to the individual. These signed forms must be returned or dropped off at a local Social Security office for the application to be processed.
What Happens Next?
After submission, the SSA will review the application and the individual’s work activities to ensure they meet basic requirements. If they do, the case will be sent to the Disability Determination Services for a decision, which typically takes 6 to 8 months. You can help the individual check their application status online to avoid needing to call the SSA.
Once a decision is made, a letter will be mailed to the applicant. If the decision is unfavorable, you can help them appeal online.


