Where’s my refund – DOR offers two ways to get an answer

INDIANA – Where’s my refund? It’s the #1 question from customers. The Indiana Department of Revenue (DOR) offers two ways to get an answer without waiting to speak with Customer Service. 

  • Online via INTIME 
  • Automated refund line: 317-232-2240 (option 3) 

You’ll need your primary or spouse’s Social Security number, taxpayer ID, and expected refund amount. You won’t need to log into INTIME to get the information.

Allow at least three weeks for electronically filed returns and 12 weeks for paper-filed returns.

Your refund could be delayed if information is missing, DOR requests additional information, or there is a math error. 

If you owe, you can pay on INTIME

File and pay your state and federal tax returns by Monday, April 15, 2024.