Adult Protective Services launched new system to make input and tracking data easier

INDIANA – In August, Indiana Adult Protective Services launched a new cloud-based APS Case Management System. This new system will make it easier to input information and track data. It also has a safety feature for the investigators so APS can track those they feel are at risk. APS has not had a new CMS in over two decades and has never had one that was cloud-based.

The new system is easier to use, more convenient, and enables better sharing of information among APS units and the state. The APS staff looks forward to seeing how this new system supports stronger policy development, more efficient case management, and better communication. Being cloud-based, this system can be accessed both online and offline to aid the efficiency of the investigators.

Residential Care Assistance Program

The Division of Aging has partnered with Health Management Associates to conduct an assessment of the Residential Care and Assistance Program. This program serves individuals who do not qualify for the waiver but need assistance in their room and board.

The RCAP program provides residential financial assistance to eligible individuals residing in licensed residential care facilities and county homes that have RCAP contracts with the Division of Aging. RCAP provides assistance for residents who cannot live in their homes because of age, mental illness or physical disability, but who do not need the level of care provided in a licensed nursing facility. Services include room and board and laundry with minimal administrative direction, as well as care coordination provided on behalf of eligible individuals at an approved per diem rate established by the Division of Aging.

The goal of the program assessment is to better understand the program, its participants, its providers and how the Division of Aging, RCAP providers and other stakeholders can improve outcomes for those the program impacts.

The program assessment consists of a survey that was sent to all RCAP providers and focus groups to collect qualitative data on the program and perform data analysis to better understand the population served by this program. To date, the surveys have been completed and the data analysis is nearly finished.

The Division of Aging will create and review recommendations and pursue policy changes based on the results of the program assessment to better improve the program design and delivery.

Adult Protective Services

In August, Indiana Adult Protective Services launched a new cloud-based APS Case Management System. This new system will make it easier to input information and track data. It also has a safety feature for the investigators so APS can track those they feel are at risk. APS has not had a new CMS in over two decades and has never had one that was cloud-based.

The new system is easier to use, more convenient, and enables better sharing of information among APS units and the state. The APS staff looks forward to seeing how this new system supports stronger policy development, more efficient case management, and better communication. Being cloud-based, this system can be accessed both online and offline to aid the efficiency of the investigators.

Residential Care Assistance Program

The Division of Aging has partnered with Health Management Associates to conduct an assessment of the Residential Care and Assistance Program. This program serves individuals who do not qualify for the waiver but need assistance in their room and board.

The RCAP program provides residential financial assistance to eligible individuals residing in licensed residential care facilities and county homes that have RCAP contracts with the Division of Aging. RCAP provides assistance for residents who cannot live in their homes because of age, mental illness or physical disability, but who do not need the level of care provided in a licensed nursing facility. Services include room and board and laundry with minimal administrative direction, as well as care coordination provided on behalf of eligible individuals at an approved per diem rate established by the Division of Aging.

The goal of the program assessment is to better understand the program, its participants, its providers and how the Division of Aging, RCAP providers and other stakeholders can improve outcomes for those the program impacts.

The program assessment consists of a survey that was sent to all RCAP providers and focus groups to collect qualitative data on the program and perform data analysis to better understand the population served by this program. To date, the surveys have been completed and the data analysis is nearly finished.

The Division of Aging will create and review recommendations and pursue policy changes based on the results of the program assessment to better improve the program design and delivery.