INDIANA – GM has issued a product recall for certain units of the 2023 Chevy Traverse due to the installation of the incorrect transmission sun gear.
Vehicles built with the incorrect transmission sun gear can have the driver-side half-shaft disengage from the transmission.
If the driver-side half-shaft were to disengage, affected vehicles can experience a loss of drive power or a rollaway while parked, both of which can lead to an increased risk of a serious crash.
The fix: certified GM technicians will be instructed to inspect the transmission and replace the sun gear as necessary, all free of charge.
- 2023 Chevy Blazer
- 2023 Chevy Traverse
- 2023 GMC Acadia
- 2022 Cadillac XT5
- 2023 Cadillac XT5
- 2023 Cadillac XT6
GM believes there are 7,840 vehicles affected by this recall in total, including 4,941 units of the Chevy Traverse.
GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. Owner notification letters are expected to be mailed on May 1, 2023. Any owners that are unsure whether or not their vehicle is affected by this recall can visit my.gm.com/recalls and type in their VIN to see any open recalls or other actions that may be active on it. Owners can also reach out to Chevy or the National Highway Traffic Safety Administration (NHTSA) directly with any questions or concerns they may have using the recall number and contact information included below.
- GM recall number: N222389310
- Chevy Customer Service: 1-800-222-1020
- NHTSA Campaign Number: 23V172000
- NHTSA (toll-free number): 1-888-327-4236