BEDFORD – During the Bedford Housing Authority meeting on Thursday, Housing Director Bobbi Ames shared an addition to the Grievance and Appeals policy for tenants.
The purpose of this policy is to inform tenants who are denied residency at the properties operated by the housing authority of their right to request a hearing that will determine if the decision was correct or inaccurate in denying their application.
Housing Authority President Donna Tlustek suggested including the Grievance and Appeals policy to everyone at their lease signing and to make aware to them the policy and the steps necessary to request an appeal.
In other news, the Housing Authority will look into updating the system software at the Hauck House as they are having issues with the old system.
Director Bobbi Ames suggested looking into a hosting software through another company that would allow them to use their system uninterrupted. Ames has over $10,000 set aside for technology issues that may occur such as this.
The water heater project at Hamilton Courts is ongoing and four units are going through the process of becoming available to host new tenants.