Evenflo recalls Reo by Revolve360 Car Seats over headrest defect in crashes

INDIANA — Federal safety regulators have issued a recall for select Evenflo child car seats over concerns that a moving headrest could fail to protect young passengers during a collision.

The National Highway Traffic Safety Administration (NHTSA) announced the safety action (NHTSA Recall ID 26C004) after determining that certain Evenflo Reo by Revolve360 child seats fail to comply with Federal Motor Vehicle Safety Standard No. 213, which governs child restraint systems.

The Defect and Safety Hazard

According to the NHTSA safety report, the headrest on affected car seats can shift out of position during a crash while installed in certain rear-facing or forward-facing configurations.

If a headrest shifts unexpectedly during an impact, it can compromise the structural protection around a child’s head and neck, increasing the risk of injury.

The recall affects specific color variants of the Reo by Revolve360 model line, including:

  • Nantucket
  • Danvers
  • Chelsea
  • Holden
  • Brookline
  • Lenox

Parents and caregivers are urged to check the specific model and manufacture labels on their seats to verify if their unit is included in the recall population.

What Happens Next: Notifications & Remedies

Evenflo is currently developing an official remedy to address the shifting headrest issue.

  • Interim Notifications: Evenflo expects to mail interim notification letters to registered owners beginning August 17, 2026, alerting them to the safety risk.
  • Final Fix: Once the repair or remedy kit is finalized, a second letter will be sent to affected owners detailing how to receive and implement the fix at no cost.

How Parents Can Check Their Car Seat

Parents and caregivers can verify whether their car seat is part of this or any other safety recall by using federal and manufacturer lookup tools:

  1. Check the Label: Locate the white manufacturer label on the side or base of the car seat shell to find the model name, model number, and date of manufacture.
  2. Use the NHTSA Recall Look-Up Tool: Visit NHTSA.gov/recalls and enter the car seat’s brand name or model number to see active safety alerts.
  3. Contact Evenflo Customer Support: Owners can contact Evenflo ParentLink Customer Service directly at 1-800-233-5921 for model-specific guidance and to ensure their contact information is up to date for recall notifications.