INDIANA – In observance of the Independence Day Holiday, our offices will be closed on Friday,
July 4, 2025, including the National Finance Center’s (NFC) Contact Center. All NFC applications will remain available during the holiday, and payroll/personnel processing will continue as usual.
Due to the holiday on Friday, July 4, 2025, Pay Period 12/2025 Time and Attendance reports can be transmitted as early as Friday, June 27, 2025, but should be submitted by the close of business on Monday, June 30, 2025. The first Payroll Computation System (PAYE) pass for all databases will execute on Wednesday, July 2, 2025. The second PAYE pass for all databases will be performed on Friday, July 4, 2025.
As always, the NFC Operations and Security Center (OSC) will be available 24 hours a day, 7 days a week, at 1-800-767-9641 or via email at osc.etix@usda.gov.
Federal employees with questions concerning this notification should contact their Servicing Personnel Office. Authorized Agency representatives with questions concerning this notification should contact the NFC Contact Center at 1-855-632-4468 or the ServiceNow Customer Service Portal.
- For Federated Users – https://nfcbsm.servicenowservices.com
- For Non-Federated Users –
- Customer Service Management Portal View (Designated CMB POC) https://nfcbsm.servicenowservices.com/csm
- Current Service Portal View (all other users) https://nfcbsm.servicenowservices.com/sp_ess
