PLAINFIELD– Duke Energy has restored power to approximately 99,700 customers who were affected by the severe and damaging storms that ripped through Indiana on Wednesday. Wind gusts as high as 70 miles an hour in some areas resulted in widespread power outages. Approximately 16,800 customers remain out of service as of about 4 p.m. ET.
“We’ve made a lot of progress, but we still have a lot of work ahead of us,” said Clint Carnahan, general manager of emergency preparedness at Duke Energy. “The widespread nature of this storm, which affected nearly all of the 28 Indiana districts we serve, has made power restoration especially challenging. We have a workforce of approximately 1,000 in the field responding. We appreciate our customers’ patience as we finish the job.”
Duke Energy estimates the vast majority of remaining outages in the following regions will be resolved by 6 p.m. Friday, although most customers affected will be restored sooner:
- Bedford
- Bloomington
It is important to note that customers who experienced extensive damage to their properties or flooding may require additional time for restoration.
Power restoration process
During power restoration, the company’s priority is to repair large power lines and other infrastructure that will return power to the greatest number of customers as safely, quickly and efficiently as possible. Additionally, it prioritizes essential services such as hospitals and water pumping and treatment facilities. Crews then can work on repairs affecting individual neighborhoods and homes. Click here for information on how Duke Energy restores power.
Tips on what to do before, during, and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Outage updates
Duke Energy’s interactive outage map provides the most up-to-date information about power outages, including the total number of outages systemwide and estimated restoration times.
Customers can also report and check the status of their power outage in the following ways:
Call the automated outage-reporting system at 800.POWERON (800.343.3525).
Text OUT to 57801 (standard text and data charges may apply).
Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via the App Store or Google Play.
Visit duke-energy.com/outages on a desktop computer or mobile device.
