Low temperatures drive higher energy use; Duke Energy is here to help with ways to manage your bill

PLAINFIELD – Prolonged below-normal temperatures are pushing home energy use higher across Indiana, and higher use can mean higher bills. Duke Energy is sharing practical steps and flexible options to help customers manage costs during this cold stretch.

What’s happening: Indiana is experiencing an unusually long stretch of cold weather, with weeks of temperatures below freezing – about 20 to 25 degrees below what’s typical for this time of year.

  • It could be the longest cold stretch since February 2021.

Why it matters: When temperatures stay low, heating systems run longer to maintain comfort – the primary driver of higher home energy use.

We’re here to help: Here are simple steps and flexible options to help you save energy and take control of your bill during this extended cold stretch.

Tips to help you save: Small actions can add up.

  • Set your thermostat to the lowest comfortable setting.
  • Seal leaks and insulate to keep warm air inside.
  • Let the sun help heat your home by opening blinds and curtains during the day and closing them at night.
  • Operate ceiling fans clockwise to push warm air down.

Rates & Rewards

  • Smart Thermostat Rewards – Get $75 through an initial bill credit and $25 annually after that when you enroll a qualifying smart thermostat in Power Manager®. Participants agree to make brief adjustments to their thermostat settings, no more than 4 degrees, typically for 1 to 2 hours during periods of peak electricity demand.
  • Smart Usage Option (time-of-use rate) – Lower your energy costs by shifting some energy use to off-peak times.

Take control of how you pay: Explore your payment options.

  • Pick Your Due Date – Choose the date your monthly bill is due to align with payday.
  • Due Date Extensions – If you know you won’t be able to pay by the due date, request a short extension.
  • Installment Plans – Break down payments on a past-due balance over time.

Need more help?

  • Payment Assistance Finder – Locate local organizations that offer utility bill assistance on Duke Energy’s website.
  • Share the Light Fund® – Duke Energy shareholder and community contributions that help qualifying customers pay energy bills.
  • Call 211 – Get connected to additional community resources in your area.

For more information and to get started, visit duke-energy.com/WinterEnergySavings.

Duke Energy Indiana
Duke Energy Indiana, a subsidiary of Duke Energy, provides about 6,300 megawatts of owned electric capacity to approximately 920,000 customers in a 23,000-square-mile service area, making it Indiana’s largest electric supplier.