WASHINGTON, D.C. — As Congress works to pass a new federal budget and the government remains in a shutdown, the Social Security Administration (SSA) has issued a public reassurance regarding its services and benefit payments.
The SSA confirmed that the shutdown will not affect payments. If you currently receive benefits, payments will continue without interruption. Recipients will receive their benefits on time, with no changes to payment dates.

While the shutdown raises questions for many, the SSA is directing the public to use their online my Social Security account to access services. The agency is continually expanding its online offerings to provide “freedom and control” when conducting business.
Through a personal my Social Security account, users can currently:
- Request a replacement Social Security or Medicare card.
- Access benefit verification letters.
- Apply for benefits.
- Check an application or appeal status.
- Access a Cost-of-Living Adjustment (COLA) notice up to three weeks earlier than by mail, provided the user signs up for digital notices before November 20.
- Change a mailing address.
- Set up or change direct deposit.
- Print their 1099 form.
- View their latest statement.
- Review their earning history.
Local Social Security offices are open. However, not all in-person services are available. The SSA strongly encourages the public to use their personal my Social Security account to access services and benefits online easily. Users can log in to an existing account to access these services.
For more information, the public is advised to check the agency’s helpful blog post or visit the website for specific shutdown details.


