INDIANA— Duke Energy is monitoring forecasts and preparing for severe weather later today that could produce damaging winds and flooding in its Indiana service territory.
“A critical part of being safe in severe weather is being prepared,” said Clint Carnahan, general manager of emergency preparedness at Duke Energy. “We do regular storm planning throughout the year, and we want our customers to be prepared so they can react quickly during a storm.”
Be prepared
- Ensure mobile phones remain charged and that you have an adequate supply of flashlights, batteries, bottled water, nonperishable foods, and medicines.
- If someone in your home has special needs or relies on electric-powered life support equipment, determine the actions you’d take during an extended power outage, including alternate shelter arrangements.
Outage reporting and status updates
Duke Energy customers who experience an outage during a storm can report it the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via the Apple Store or Google Play.
- Visit duke-energy.com/outages on a desktop computer or mobile device.
- Call the automated outage-reporting system at 800.POWERON (800.343.3525).
- Receive the most up-to-date information about restoration efforts by enrolling in Outage Alerts.
Visit Duke Energy’s interactive outage map on the company’s website to find up-to-date information on power outages, including the total number of outages systemwide and estimated restoration times.
Electrical safety guidelines for floods
- Electric current passes easily through water, so stay away from downed electrical lines.
- Don’t drive over – and don’t stand near – downed electrical lines.
- Never replace a fuse or touch a circuit breaker with wet hands or while standing on a wet or damp surface.
More tips on what to do before, during, and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
