Statewide 911 Board to announce major Text-to-911 upgrade

INDIANA — Next Wednesday, the Indiana Statewide 911 Board, in collaboration with INdigital and the State Treasurer’s office, will unveil significant enhancements to the state’s Text-to-911 system designed to assist non-English speakers.

Effective March 24, 2022, individuals texting 911 will be aided by automatic translation services.

Since 2016, Text-to-911 has been available in all 92 Indiana counties, and since 2019, dispatchers have had access to live translation services.

The announcement will be made on Wednesday, March 30 at 1 p.m. at the Metropolitan Emergency Services Agency at 47 South State Avenue in Indianapolis.

Making the announcement will be:

  • Kelly Mitchell, Indiana State Treasurer and chair of the Statewide 911 Board
  • Ed Reuter, Executive Director, Statewide 911 Board
  • Maj. Mike Hubbs, Metropolitan Emergency Services Agency
  • Shane Rekeweg, Indiana Market Manager, INdigital