IDHS: Beware Of Scammers After Storms

Last updated on Thursday, July 16, 2015

(UNDATED) - The Indiana Department of Homeland Security offered a strong warning today, along with advice, on how to avoid getting scammed in the aftermath of storms.

"Experiencing storm damage of any kind is a very stressful event and homeowners want things back to normal as soon as possible," said IDHS Director of Public Information John Erickson. "That said, we urge all Hoosiers to be aware of those trying to take advantage of a difficult situation."

Erickson said that while there are many reputable contractors in Indiana, it's not unusual for scammers to show up in areas with water, roof or tree damage and pose as contractors willing and able to help immediately. Oftentimes, these people collect a down payment for promised work and are never seen in the area again.

IDHS offers these tips for hiring a contractor, after a storm, or really anytime:
When approached by a contractor, ask for proof he or she is licensed and bonded.
Do not pay for any job in advance and be suspicious of any contractor who demands full payment up front.
Do not automatically hire people who just show up at the door offering services, especially for tree or debris removal and roof repair.
Resist high-pressure sales tactics.
Pay by credit card, if possible. That may allow for additional protection should there be a problem. Do not pay in cash.
Check to make sure the contractor's vehicle has signs or marking on it with business name and phone number or URL.
Make sure the scope of work and all promises, along with a timeframe and final price, are made in writing.
For repairs that are not as time sensitive, try to always get three bids from different companies.
The lowest bid is not always the best bid.

Hoosiers who believe they may have been a victim of a home improvement scam can file a complaint with the Indiana Attorney General's Consumer Protection Division. The complaint form is available for downloading at www.IndianaConsumer.com or call 1-800-382-5516 to request a form by mail.

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