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Duke Energy Warning Customers About Statewide Utility Bill Payment Scam

Last updated on Friday, June 19, 2015

(UNDATED) - Duke Energy is warning customers about a statewide utility bill payment scam.

Phone scammers posing as Duke Energy employees call are calling customers and insist you are delinquent on your bill. They have rigged caller ID to seem like the call is coming from Duke Energy.

They may also threaten to turn off your power or tell you to put the money on a prepaid debit card or ask for the card number - don't give it to them.

Duke Energy will NEVER call to demand immediate payment about money owed without first sending you a notification by mail, or ask for credit or debit card numbers over the phone.

If you have any doubts, HANG UP and call Duke Energy at (800) 521-2232.

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