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Duke Energy Working To Restore Power, Customers Should Prepare For Delays
Updated January 6, 2014 8:14 AM
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(PLAINFIELD) - Duke Energy had about 20,000 customers affected by power outages from Sunday's heavy, wet snow.

Customers still without service should prepare for extreme temperatures.

About 9,000 customers were without service as of approximately 9 p.m. The company urged anyone without power to prepare and take precautions because of the extremely low temperatures forecasted for Monday.

"The severe weather is slowing power restoration," said Russ Atkins, Midwest vice president of engineering. "It takes longer to get to travel and longer to identify and fix problems in these conditions. We have called in additional resources to supplement our local crews and speed up power restoration. We expect to work at least throughout the day and night on Monday, and so we are urging customers without service to prepare for extreme temperatures because some of the outages may be extended."

Safety remains critically important during restoration efforts. Duke Energy is cautioning customers to avoid downed power lines as they could be energized and dangerous. Anyone without service should report power outages as well as downed power lines by calling 1-800-343-3525.

Duke Energy Indiana's operations provide approximately 7,500 megawatts of owned electric capacity to approximately 790,000 customers, making it the state's largest electric supplier.



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