(INDIANAPOLIS, IN) - Indianapolis International Airport passengers are embracing new federal legislation that imposes stiff penalties on airlines that keep them waiting too long on the tarmac.
President Obama's "Passenger Bill of Rights" goes into effect Thursday, requiring domestic flight providers to meet certain guidelines or face penalties of $27,500 a passenger.
Under the rule, airlines that do not provide food and water after two hours or a chance to disembark after three hours will face punishment.
Passengers we spoke to are glad something is being done to make customers more comfortable, saying travelers often have small children and health concerns.
But some airlines claim the new rules could open the door to scheduling nightmares.
If some passengers want to get off a flight, the plane would have to abandon its place in the line waiting for takeoff, taxi back to the gate and wait while baggage handlers removed luggage.
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